Early Morning: Getting Ready for Service Calls
The day starts at 6:30 AM at Discount Heating & Cooling’s headquarters. I begin by checking my service schedule for the day, which includes stops in Buffalo Grove and Arlington Heights. The morning meeting covers emergency calls from overnight and any specific challenges we might face with today’s weather forecast.
First Call: Emergency Repair
My first stop is a residential call in Wheeling. A family’s heating system stopped working overnight, and with Illinois winters being particularly harsh, this needs immediate attention. After diagnosing the issue, I find that the igniter needs replacement – a common problem I’ve encountered numerous times.
Mid-Morning: Scheduled Maintenance
By 10:00 AM, I’m in Prospect Heights performing preventative maintenance on a commercial HVAC system. Regular maintenance includes:
- Checking and replacing air filters
- Inspecting electrical connections
- Cleaning condenser coils
- Testing thermostat functionality
- Lubricating moving parts
Afternoon: New Installation
The biggest job of the day is in Lincolnshire – installing a new high-efficiency heating system. These installations typically take several hours, but the satisfaction of providing a customer with improved comfort and energy savings makes it worthwhile.
Late Afternoon: Final Calls
Before heading back to base, I handle two quick service calls in Palatine. One involves a simple thermostat recalibration, while the other requires a minor duct repair. Every day brings different challenges, but serving our local communities across Chicago’s northern suburbs makes this career incredibly rewarding.
Remember, whether you’re in Deerfield, Mt. Prospect, or anywhere in between, Discount Heating & Cooling is here to keep your home comfortable all year round.